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Workflows Tab

Contents

Overview

The Workflows tab is the tab with the icon like an ORGANISATION HIERARCHY.  This is called the Workflow icon and is used in various screens to allow access to workflows.

User is able to view the history of Workflows for the Document along with the specific status of each Workflow. If there are more than 1 workflow, the most recent workflow is displayed at the top of the list.

All other workflows are collapsed and displayed directly below in descending date order.


Note - important information is available by clicking the blue Info icon

.

Screen Explanation

Header Rows

The Workflows Tab has a header row and then further information is displayed once expanded. See the example below.

Header/Label/Icon

Description

The Workflow header row shows the following:

Workflow Name

It displays the name of the Workflow.

Workflow Status It displays the status of the Workflow (In Progress, Completed, or Cancelled). 
Workflow Owner Shows the owner of the Workflow 
Initiated By & DateIt displays the Initiator of the Workflow and the date of initiation.
Time AllowedIt displays the number of days the Workflow is expected to be finished.
DeadlineThe Workflow deadline date.
Workflow Comment Info icon                                                            

When hovered, displays the comments entered by the Owner, Initiator, and the one who set the Outcome.

When expanded, the additional information shows each activity within the Workflow:
Activity NameThe name of the Workflow Activity
OutcomeThe Activity outcome that has been set by the Activity Owner.
RemarksThe added remarks by the one who sets the Outcome.
Owner of the ActivityThe Owner of the Activity and anyone included for Info on the Activity.
OutcomeThe Activity outcome it has been set already.
Who sets the Outcome The Owner of the Activity who sets the Outcome. 
Outcome DateThe date the outcome has been set by the owner.
Actioned ByThe Individual who sets the Outcome of the Activity.
Activity Comment

Any comment entered by the Owner when setting the Outcome.

This is viewed when the blue info icon beside the Activity Owner is clicked.

Actioned DateIt displays the date when the Activity has been Actioned.
Activity Deadline DateIt displays the Activity Due date.

Initiate Workflows Page

Initiating workflow is commonly performed against the document; on the other hand, User can use the  'Initiate Workflow' (IWF) menu (please refer to the link provided for further information on that process).

When on a Document, Initiating a Workflow can be accessed either from the Details Tab or the Workflow Tab. Upon selecting either of these two ways, the application will take the User to Initiate Workflow page.


Field/Button

Description

Show Workflow buttonIt displays the table list and the information of the whole Workflow.
Send buttonThis is clicked to proceed on initiating the Workflow.

Workflow Type

The Workflow that is to be initiated.

DocumentDisplays the Document and some Document information (Subject, Originator & Date) wherein the Workflow is to be initiated.
AttachmentsFile/attached to the document the Workflow is to be initiated against. This can be downloaded.  

Workflow Comment

Free text field to enter the Workflow comments.
OwnerDefault set as the Initiator but editable.
Deadline
Defaulted with the Workflow deadline date depending on the days configured against the Workflow.
ToDefaulted with Role or individual(s) as configured in the Workflow set-up; the person assigned to this Role will be the first Activity Owner of the Workflow
Cc

Other User(s) included as For Info on the Activity. 

Default For Info can be selected in the Workflow set-up.

SubjectA disabled field for reference only showing the Next Activity Description.
Next Activity Comment
Text field wherein User can add comments and notes for the next Owner reference. This will be captured and saved on the Comments tab of the document.

How Do I?

How Do I Initiate the Workflow against a Document?

There are two ways the User can Initiate the Workflow against a Document; note that either way, the same Initiate Workflow screen will be opened:

1. Select the Workflow icon on the Action Bar from the Details Tab

2. Select the Initiate Workflow in the Workflow Tab

 1.  Go to Workflow Tab and click + Initiate Workflow 

 2.  Select the Workflow Type - When selecting a Workflow, the drop-down items are displayed in a way where all Register specific Workflows are shown first -> then followed by Global or non-Register specific Workflows.

    Register specific and Global Workflows are separated by a grey row with the label ‘Global’.

3.  Enter the Workflow Comment.
4.  If other than the defaulted Owner on the field, select Contacts from the list.
5. Assign the Next Activity owner on the To field; in the above sample, To defaults with 'Role'. The To field was configured in the Workflow with default = Role. 
6. Enter Comment for the next Activity Owner reference, after initiating, this will be displayed in the Comments Tab.

7. Proceed on initiating the workflow to the next Activity Owner, click Send.

  When there are several Contacts under the same Role, and the Workflow Activity is not allowed to set multiple Owners, the above Contact selector dialog will be presented.  Click the 'Set As Owner' for the Contact selected as the Workflow Activity Owner.

8. A prompt message will display. Click OK.  

9. Workflows can be viewed on the Workflow tab of the document.

10. The Next Activity Owner will then receive a notification email.
The Next Activity Owner can click the Document No hyperlink on the notification email or login to Scenario Enterprise and view and Action the Workflows either on Today’s Status, My InBoxMI - My InBoxor Action Workflow (AWF) menu  - which will be discussed in separate topics as provided on the links. 


Examples of Use

Sample In Progress Workflow


Sample Completed Workflow.


Sample Cancelled Workflow

Related Topics

Add Document

IWF - Initiate Workflow (to be superseded)


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